Privacy Policy

Privacy Policy

Effective Immediately

At Carlos Bahiano Resolve ("we," "our," or "us"), we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [www.yoursite.com] (the "Site") or use our services (the "Service"). By using the Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
When you use our Site or Services, we may collect the following types of personal information:

• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, location)
• Information about your car preferences and purchase interests
• Any other information you provide through forms, surveys, or interactions with the Site

1.2 Non-Personal Information
We may also collect non-personally identifiable information, including:

• IP address
• Browser type
• Device type and operating system
• Website usage data (e.g., pages visited, time spent on the site)
• Cookies and tracking technologies (for more details, see section 4)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services
• To process referrals and connect you with appropriate car dealerships
• To communicate with you about your referrals, inquiries, and requests
• To send you marketing materials, promotions, and updates (with your consent, where required by law)
• To analyze website usage trends and improve the Site’s performance
• To comply with legal obligations and protect our rights

3. Sharing of Information

3.1 With Dealerships
Since our Service connects you with car dealerships, we may share your personal information (e.g., name, contact details, car preferences) with trusted dealers to facilitate the referral process. Once you are connected with a Dealer, the Dealer will handle your transaction directly, and their privacy practices will apply.

3.2 With Service Providers
We may share your information with third-party service providers who help us manage or improve our Site and Services (e.g., hosting, email marketing, customer support). These providers are required to handle your information in accordance with our instructions and this Privacy Policy.

3.3 Legal Requirements
We may disclose your personal information if required by law, in response to a valid request by a governmental authority, or to protect our legal rights.

4. Cookies and Tracking Technologies

4.1 Cookies
We use cookies to enhance your experience on our Site. Cookies are small text files stored on your device that help us remember your preferences and improve our Site’s functionality.

4.2 Tracking Technologies
We may use web beacons, analytics tools, and other tracking technologies to collect non-personal data about your browsing activities. This helps us analyze website traffic, improve user experience, and deliver more personalized content and advertisements.

4.3 Managing Cookies
Most web browsers allow you to control cookies through settings. You can choose to disable cookies, but please note that this may impact the functionality of certain features of the Site.

5. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it. However, no data transmission over the internet or electronic storage method can be 100% secure. While we strive to use commercially acceptable methods to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

6.1 Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate or incomplete.

6.2 Opt-Out of Marketing Communications
You can opt out of receiving promotional emails from us at any time by clicking the "unsubscribe" link in the email or by contacting us directly at [Insert Email]. Please note that opting out of marketing communications will not affect any transactional communications related to your referral or use of the Service.

6.3 Data Deletion
You may request that we delete your personal information from our records, subject to any legal or contractual obligations.

6.4 California Privacy Rights (if applicable)
If you are a resident of California, you have the right to request information about the categories of personal data we have collected, the purposes for which it has been used, and to request deletion of your data under the California Consumer Privacy Act (CCPA).

7. Third-Party Websites

The Site may contain links to third-party websites, including car dealerships, payment processors, and other service providers. This Privacy Policy does not apply to those third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Carlos Bahiano Resolve
Email: carlos@carlosbahiano.com
Phone: 774-224-4266

By using the Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.